Why Quality Tools and DVIs Matter in Auto Repair with Ryan Stratemann
In this episode, Jimmy Purdy is joined by Ryan Stratemann to delve into the intricacies of automotive repair and business management. Ryan shares his journey from a one-bay shop to expanding his business, highlighting the importance of proper bookkeeping, proactive vehicle inspections, and pricing strategies. They also discuss the success and challenges of creating educational content on social media, emphasizing the need for authenticity and technical expertise.
00:00 Started TikTok, gained 10,000 followers quickly, monetized.
05:28 Long videos succeed organically without paid ads.
07:46 Customizing content based on the audience's skill level.
12:40 Joining ASOG doubled revenue and benefited technicians.
14:31 An Unsafe workplace led to my resignation.
18:28 Price increase led to fewer customers visiting us.
21:18 Gear selection needs expertise and personalized advice.
24:13 Could you make sure to find the root cause before the transmission repair inspection?
29:02 Now, we inspect the entire vehicle, not the transmission only.
31:27 Bigger cities' customers appreciate detailed diagnostic explanations.
36:10 Proper diagnostic fees incentivize thorough, accurate work.
39:11 Brother learned automotive trade from HVAC work.
42:57 No time to watch videos, feeling overwhelmed.
45:00 Technicians often feel forced to open shops.
49:39 Insatiable thirst for comprehensive technical knowledge.
53:12 Editing videos: time-consuming and detail-oriented process.
56:31 Promotes quality auto repairs over new purchases.
57:21 Shop owner by day, comedian by night.
00:00 Started TikTok, gained 10,000 followers quickly, monetized.
05:28 Long videos succeed organically without paid ads.
07:46 Customizing content based on the audience's skill level.
12:40 Joining ASOG doubled revenue and benefited technicians.
14:31 An Unsafe workplace led to my resignation.
18:28 Price increase led to fewer customers visiting us.
21:18 Gear selection needs expertise and personalized advice.
24:13 Could you make sure to find the root cause before the transmission repair inspection?
29:02 Now, we inspect the entire vehicle, not the transmission only.
31:27 Bigger cities' customers appreciate detailed diagnostic explanations.
36:10 Proper diagnostic fees incentivize thorough, accurate work.
39:11 Brother learned automotive trade from HVAC work.
42:57 No time to watch videos, feeling overwhelmed.
45:00 Technicians often feel forced to open shops.
49:39 Insatiable thirst for comprehensive technical knowledge.
53:12 Editing videos: time-consuming and detail-oriented process.
56:31 Promotes quality auto repairs over new purchases.
57:21 Shop owner by day, comedian by night.
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