All Episodes
Displaying 1 - 30 of 76 in total
Shifting Profit: Jaron Kleber on Stopping Free Work & Raising Labor Rates
Are you giving away free work without even realizing it? Struggling to raise your labor rate without losing customers? In this episode of The Gear Box Podcast, we sit...
David Toole Shares Tips for Managing Multiple Auto Repair Shops
Today, Jimmy Purdy and David Toole talk about the pros and cons of owning multiple repair shops. David emphasizes creating a strong shop culture, particularly when exp...
Organic Growth vs Paid Ads in Repair Shop Marketing | Christian Mosley
Christian Mosley joins Jimmy Purdy to talk about automotive repair shop marketing. Christian talks about the pros and cons of social media how many shops have found wi...
Mike Allen Gives Free Diag and Won't Apologize
In this episode of The Gearbox Podcast, Jimmy Purdy and Mike Allen talk about adaptability in today's industry. Mike shares why he offers free diag and gets into the c...
Coralee Zueff's Top Tips to Help Technicians Trust Service Advisors
Today, Jimmy Purdy and Coralee Zueff talk about shop management and how to find the ideal ratio of technicians to service advisors. Jimmy asks Coralee to share her exp...
You Got a Negative Review At Your Shop. Now What? Todd Westerlund Weighs In
Todd Westerlund is an industry vet. Over 15 years of technical experience and more than 18 years in the repair shop coaching. Todd is a believer in opening your shop s...
These Kids Blew My Mind! Teen Siblings Ava and Kingston Talk Transmissions
Jimmy talks with Kingston and Ava about their family-run transmission business at AAPEX 2024. Ava shares her journey in office management and how she's learned hands-o...
Pricing, Shop Expansion, and Customer Engagement in Auto Repair
Listen to Arun's podcast "We Are Driven"In this episode, Jimmy Purdy is joined by Arun Coumar, owner of Driven Auto Care and host of the "We Are Driven" podcast. Arun ...
How to Develop a Positive Business Culture and Mindset at Your Repair Shop
In this episode, Jimmy Purdy is joined by Jim Cokonis to discuss the significance of mindset and culture in business, especially within the realm of technician coachin...
Car Inspections and Customer Relations with Phil Leone
Phil Leone, a seasoned automotive business coach, joins Jimmy Purdy. Phil emphasizes the necessity of thorough car inspections to ensure efficiency and job satisfactio...
Handling Driven Individuals and Business Impatience with Cecil Bullard
Cecil Bullard is the CEO of The Institute for Automotive Business Excellence. Cecil discusses the challenges of dealing with driven individuals in group settings and t...
Buckaroo Bob on Transformative Automotive Training and Sponsorships
Jimmy Purdy chats with Buckaroo Bob about organizing major training events in the automotive industry. Buckaroo Bob explains the strategies behind attracting participa...
Can You Achieve a People-First Mindset in Your Automotive Shop? With Joe Hyde
Jimmy Purdy is joined by Joe Hyde to discuss the importance of technicians recognizing their influence within the shop to improve workplace culture. Joe emphasizes the...
How Customer Feedback and Coaching Shape Automotive Business Success with Larry Anderson
Today, Jimmy chats with Larry Anderson. Larry shares his journey from hands-on technician to business manager, hammering the importance of surrounding yourself with th...
The Power of Mentorship and Coaching in Business with David Boyd and Parker Branch
In this episode, Jimmy chats with David Boyd and Parker Branch. Parker emphasizes the importance of aligning values when seeking advice or mentorship, ensuring that gu...
Things Are Changing in Automotive Marketing! Brian Walker Gives Advice
Brian Walker is the Owner and CEO of Shop Marketing Pros. In this episode, he and Jimmy Purdy discuss the challenges and strategies of customer interactions and market...
When "The Customer is Always Right" Doesn’t Apply with Steph "That Tool Girl"
In this episode, Jimmy Purdy and Steph, known as "that Tool Girl," delve into the polarization within the automotive industry, challenging the notion that "the custome...
Innovations, Networking, and Industry Insights with Jeff Compton
In this episode, Jimmy Purdy is joined by Jeff Compton, a frequent attendee of the SEMA convention. Jeff shares his enthusiasm for walking extensively at the event, ev...
Preventing Small Issues from Escalating through Effective Communication in Auto Repair
In this episode, Jimmy Purdy is joined by Andrew Clement from "Rogue Wrenching" and the "Changing the Industry" podcast group. Andrew emphasizes the importance of clea...
Chris Jones on Culture, Communication, and Continuous Improvement
Jimmy Purdy is joined by Chris Jones, Group Editorial Director at Endeavor Business Media. Chris delves into the significance of team coordination and mutual accountab...
The Highs and Lows of Running a One-Man Auto Repair Shop with Dailey Kelley
Jimmy Purdy is joined by Dailey Kelley, an experienced technician and shop owner from Bardstown, Kentucky. Dailey shares his insights on transitioning from dealership ...
The Key to Happy Customers and Good Reviews with David Marks, Part 2
In this part 2 episode, Jimmy Purdy and David Marks discuss the critical role of effective communication in auto repair services. David highlights how understanding cu...
Best Mechanics, Misdiagnoses, and Employee Management with David Marks, Part 1
Jimmy Purdy is joined by David Marks, owner of a full-service auto repair and used car dealership. David emphasizes the importance of having the diagnosing mechanic pe...
Human Connection and Honest Marketing Strategies with Ashley Kaul
In this episode, Jimmy Purdy welcomes Ashley Kaul to discuss several crucial aspects of business and customer service. Ashley emphasizes the vital role of honesty and ...
Why Quality Tools and DVIs Matter in Auto Repair with Ryan Stratemann
In this episode, Jimmy Purdy is joined by Ryan Stratemann to delve into the intricacies of automotive repair and business management. Ryan shares his journey from a on...
4-Day Work-Weeks, Labor Rates, and Parts Pricing in the Auto Repair Industry with Chris Cotton
In this episode, Jimmy Purdy is joined by Chris Cotton, a recognized expert in auto shop coaching. Chris talks about the intricacies of automotive parts pricing, revea...
Building Trust Through Community Service with John Eppstein
Jimmy Purdy talks with John Eppstein, a seasoned automotive business owner. John discusses the importance of promoting community service to build trust and attract sup...
From Fungi to DVI: Communication Techniques in Nature and Workplaces
Today on The Gearbox Podcast, Jimmy Purdy and Greg Buckley kick things off differently than normal; they talk about the underground world of tree and fungi communicati...
Does Social Media Really Help Auto Repair Shops? Travis May and Jimmy discuss
In this episode, Jimmy Purdy and Travis May highlight social media's growing importance for attracting customers and increasing business visibility. They discuss the b...