Gearbox Podcast

00:43.20
Oscar Gomez
No, it's all good, man. Yeah, we have we're going have a Napa training here today. And the the trainer just got here a little while ago. And I was like, give me a few, man. I got to jump on a podcast real quick and then you can take over the classrooms.

00:56.47
Oscar Gomez
So i have him.

00:56.87
Jimmy Purdy
Oh, that's cool.

00:58.26
Oscar Gomez
He's out waiting in the lobby. Yeah.

01:00.05
Jimmy Purdy
That's cool, man. So does Napa puts it on for you? That's funny because that's one something I've been trying to get into as well.

01:03.87
Oscar Gomez
ah

01:06.03
Jimmy Purdy
But obviously with your with what you got going on, they probably have no problem helping you out.

01:12.73
Oscar Gomez
Yeah, man, it's pretty interesting because so I was more of a, what would you call it, like absentee owner for a while. And in December, my service advisor went back to her work with their dad.

01:26.81
Oscar Gomez
So then I took over the service advisor role. And then that's when i started meeting all our vendors and all that fun stuff and met Mark, our but i CSR here for NAPA and we clicked I started talking to him with hey man so what's going on let's do a class and said well where and I brought him into the classroom and then showed him a shop and yeah we set a date for today and we're gonna be today's our first one so we're kind of inaugurating it and see what's going on

01:53.33
Jimmy Purdy
That's rad. are you Are you going to be are you goingnna be teaching it are you bringing in outside instructors?

01:55.77
Oscar Gomez
yes sir

01:59.71
Oscar Gomez
there They're bringing an all-tail instructor to teach it. i will be teaching, but my students and then ah my wife is going to be here helping with anything that the Napa guys need, but I'm going to be teaching my class ah in the shop.

02:14.94
Jimmy Purdy
Nice. That's cool.

02:15.99
Oscar Gomez
Yeah.

02:16.82
Jimmy Purdy
Well, tell, yeah, tell me, tell me more about that.

02:16.93
Oscar Gomez
Yeah, man.

02:18.62
Jimmy Purdy
I guess a little bit more of your background. Like, so you have your own training that you kind of travel around and do. Um, is that kind of part of the reason why you had stepped up for the shop for a little while?

02:24.76
Oscar Gomez
Right.

02:28.91
Oscar Gomez
Yeah, man. So it ended up being that I got...

02:36.68
Oscar Gomez
I got lucky, to be honest. Around 21 is when I started picking up some momentum of people knowing who Master Automotive Training and who Oscar Gomez was.

02:49.73
Oscar Gomez
And then i just started doing, i i was I've been doing training in California since 2014, just particularly admissions program, anything California license related and stuff like that.

03:00.42
Oscar Gomez
And around 2019-ish, when i I moved out over here to Rancho Cucamonga, and then in 2020, when we finally opened up, we started getting a lot more traction when it came to, like, diagnostics training and stuff like that.

03:06.56
Jimmy Purdy
there

03:14.72
Oscar Gomez
And around 21, 22 is when some pretty big names, like Rick Escalambra and stuff, started contacting me, reaching reaching out. um And I think what really...

03:26.47
Jimmy Purdy
the

03:27.90
Oscar Gomez
helped me meet some of you guys was going out to AST in 21, I believe.

03:29.60
Jimmy Purdy
I feel a brown, bro.

03:33.29
Oscar Gomez
Um, and that right there was kind of what just changed the whole trajectory.

03:37.94
Jimmy Purdy
you.

03:38.69
Oscar Gomez
Um, and I was absentee because but as you were saying, I got picked up by, uh, NGK and, dormant at the time.

03:39.28
Jimmy Purdy
It's kind of just a small one. Yeah, it's a long meter.

03:46.56
Oscar Gomez
So I was doing some training for them. And then, um I came back into the shops and I'm um full shop role and, and the school. So we're up since the morning and running all the way till night, five days a week. So it's pretty, pretty crazy pretty crazy and hectic, but it gives me good opportunity to interact with the guys, see what's going on in the shop, get some good case studies and then also teach at night. So it it goes, it works out pretty well.

04:14.66
Jimmy Purdy
Yeah, it's nonstop is what it is.

04:16.61
Oscar Gomez
Yeah, man.

04:18.78
Jimmy Purdy
but what So tell me, how what landed you into like the instructor role?

04:18.97
Oscar Gomez
ah

04:23.50
Jimmy Purdy
like what What sparked you? were like What's your background in that? how How did you get into it?

04:28.59
Oscar Gomez
It's crazy, man. you You know what? When I met my my wife and my girlfriend at the time, I always said that I'd never be a teacher. And um when I got my admissions license here in California is what kind of changed everything for me.

04:43.16
Oscar Gomez
I went to a local school here in the city of Colton, and I met my instructor, Don Wilson, who was my instructor for that class. And clicked, man. it It was great. You know, the class was amazing. It helped me so much just going through that basic training.

04:59.91
Oscar Gomez
To about a year, fast forward about a year after, i get a phone call from him and the school owner that if I would like to teach. And i laughed because it was never in my playbook at all of ever becoming an educator.

05:14.87
Oscar Gomez
And he offered to teach me how to teach and then also help me become a better technician. all at no cost, all I had to do was just volunteer my time. And I was, what, eight, 19 years old the time. So I said, screw it, let's try it.

05:30.09
Oscar Gomez
And that was probably the best decision I could have ever made. um Don is and was my mentor, taught me everything he knew about diagnostics, using scopes and running all kinds of engine performance testing, emissions testing, five gas analysis for diagnosing.

05:46.73
Oscar Gomez
and ah shortly after my 21st birthday is when I got licensed here in the state of California as an instructor, him by my side. And I taught my first class, I want to say April of after my 21st birthday.

06:03.21
Oscar Gomez
So I got thrown right into the wolves, man. I got to teach a update class for admissions training here in California for about 25 technicians. So it was pretty interesting ride from there.

06:14.84
Oscar Gomez
And um I, I, Went full education around 2012, 2013. And then back in 2022, I had the crazy idea of reopening a shop.

06:28.75
Oscar Gomez
So it's been pretty interesting ever since. No, man.

06:33.71
Jimmy Purdy
You just can't stop. ah this can't

06:35.54
Oscar Gomez
No. man no

06:37.11
Jimmy Purdy
It's like one of the one of the things they say, what hows this slogan go with which educators? They say ah those who can do and those who can't teach. Is that right?

06:44.97
Oscar Gomez
Right. Yeah. That's what they always say. and

06:49.23
Jimmy Purdy
That's just not right. on

06:50.65
Oscar Gomez
No, man. You know, it's funny because when I started teaching, I would play that back in my mind. and I would to ask myself, am I teaching because I suck? But then I started realizing then that it's not true.

07:02.27
Oscar Gomez
In some instances, it might be. But in most cases, if you really dedicate yourself to a specific topic, you become really, really good at it. And that's

07:10.15
Jimmy Purdy
Well, I feel like you you learn you learn more, you know, in the process of teaching somebody else, right? Like, because you got to know it so well, right?

07:15.51
Oscar Gomez
100%. Yep. Yep. Right. Right.

07:16.55
Jimmy Purdy
Like, especially what we're doing.

07:17.80
Oscar Gomez
ye

07:18.61
Jimmy Purdy
Like, we're kind of figuring out shit every day, you know? Like, yeah everything from, like, working on the cars is actually running the business, right?

07:21.18
Oscar Gomez
yep

07:25.05
Jimmy Purdy
like there's Like, there's a lot of figuring out and going, you know figure it outable, right?

07:29.32
Oscar Gomez
right right

07:29.94
Jimmy Purdy
But if you, like, try to do that and like, write a procedure, like, you got to know your shit pretty well to write it down and, like, hand it to somebody else and have them not have a question when they're halfway. Wait, what am I doing here? Like...

07:39.13
Oscar Gomez
Yeah, exactly. Right. And um I forgot who i was talking to the other day when i think it was one of my students. And he was like, you know, how did you how do you get so good at teaching this stuff?

07:50.56
Oscar Gomez
was like, the only the best way to become good at something is teach it. He's like, why? Because then you have to figure out ways of making other people understand it or see it from your perspective.

08:01.96
Oscar Gomez
And, that makes sense. only Yeah, if you want to get better, I just start teaching it to other people.

08:07.24
Jimmy Purdy
It's wild how it works that way.

08:07.34
Oscar Gomez
So yeah, man, definitely.

08:09.10
Jimmy Purdy
was saying with like strop coaching too, right? I mean, that's, I think we learn more from each other than, you know, learning from some, you know, one one almighty being, right?

08:13.29
Oscar Gomez
Yeah.

08:20.57
Oscar Gomez
Right. A hundred percent, man.

08:22.38
Jimmy Purdy
Yeah.

08:22.77
Oscar Gomez
and and And it's, it's funny you bring up shop coaching because without a coach, Owning a shot, man, is freaking crazy. Having that coach really keeps you level-headed and focused on what you're actually doing and why you're doing it and why it's important to do things the right way.

08:42.63
Jimmy Purdy
Well, it's kind of like technical training, right? Like if you're a technician, you've never ever gone to any sort of technical training. I mean, you're you're probably stuck in a box, right?

08:48.76
Oscar Gomez
Right.

08:50.77
Jimmy Purdy
And like some of the newer stuff is so frustrating to you that you just, you don't even want to do it.

08:51.11
Oscar Gomez
Yep.

08:54.64
Jimmy Purdy
And I feel like maybe that's the reason why a lot of techs get out of the industry because it's like another new technology, right? And it's like, it always reminds me of the story of this guy, is this old, he's he's in his seventies now, but he was a local shop owner and he remembers everything.

09:00.41
Oscar Gomez
Right.

09:08.86
Jimmy Purdy
the first time a set of disc brakes came into the shop, right? Like he had his, and he did, he did brakes, right? Like there are drum brakes.

09:15.12
Oscar Gomez
Right.

09:15.61
Jimmy Purdy
but So he had his tools, he knew his process, he could, he could get them knocked out, no problem. Right. And he's like, man, this technology keeps changing.

09:20.50
Oscar Gomez
Right.

09:22.42
Jimmy Purdy
And he was like, that day I wanted to walk out. i was like, he's like, I was done. was like, I'm so sick of these cars changing and I got to figure out how to do this. And he's like, I'm so glad I did because I found out disc brakes way easier. Yeah.

09:35.50
Jimmy Purdy
like I feel like that's a challenge in the industry though, right? Like we see all this new technology and we all want to like, don't we, we just, we don't want to be plastic anymore.

09:38.81
Oscar Gomez
Yeah.

09:43.28
Jimmy Purdy
We want to like, I'm done. i don't want to, i don't want learn something new anymore. But then come to find out it's easier, right?

09:47.01
Oscar Gomez
Right.

09:47.92
Jimmy Purdy
It's like AI right now.

09:48.60
Oscar Gomez
Yeah.

09:49.32
Jimmy Purdy
Like to segue back into the shop coaching, it's like everyone's staying away from the AI, the chat GBT.

09:49.55
Oscar Gomez
yeah

09:54.30
Jimmy Purdy
Like I don't want anything to do with And then come find out like, oh, if I learn how to use it well, it makes my life like 10 times easier. Like I can write a hundred, I can write a hundred emails a day instead of just 10, you know?

10:00.73
Oscar Gomez
100%. All right.

10:04.11
Oscar Gomez
no

10:04.20
Jimmy Purdy
Um, so it's, it's just interesting how we're so, you know, resilient to change resistance to change, you know?

10:11.44
Oscar Gomez
Exactly. That's so true, man. Cause I remember my mentor, uh, mentioned that when we went from carburation to feedback carburation, he saw a lot of people leave the industry because it was too complicated.

10:24.36
Oscar Gomez
so now, you know, fast forward 30 years and where we're at today with, um, we Me and my foreman had a discussion the other day because we diagnosed a ah an older feedback carburetor system, how much difficult it is without seeing live data in all your data pids where you actually manually have to check stuff versus a newer car today where we get over 200 data pids that we can analyze regularly.

10:50.38
Oscar Gomez
So the advancements actually made our jobs easier, but some people see it as a difficulty because like, as, as we've been mentioning, it's lack of training or at continuing education and in that sense.

11:02.69
Jimmy Purdy
Just like the overwhelm factor, you know?

11:05.19
Oscar Gomez
Right.

11:05.21
Jimmy Purdy
Cause I mean, to your point of like all those pits that we're getting, that's like, that's kind of overwhelming if you don't know what you're looking for. Right. But if you do the proper training and you know, like, Oh, I just need to look, you know, I need to watch my O2 sensors.

11:11.34
Oscar Gomez
Yep.

11:15.16
Jimmy Purdy
i should watch my, my long-term short-term fuel trim and, and don't worry about the rest of this stuff.

11:18.69
Oscar Gomez
Right.

11:20.06
Jimmy Purdy
Cause that's not what you're worried about today. You know, like whatever, but, but, but you're right. Like I was thinking the same thing with carburetors. Like, man, I can, I can tune a car pretty good by ear, but I'm still going to put a vacuum gauge on it.

11:30.15
Jimmy Purdy
Right. Like,

11:31.09
Oscar Gomez
Absolutely.

11:31.32
Jimmy Purdy
and yeah Yeah.

11:31.66
Oscar Gomez
Right.

11:31.76
Jimmy Purdy
Like I'm going to get it close, but it's like, need, I and like ultimately like I need to check the vacuum. Right. And, and then I'm like, man, I just wish I could plug a scan tool in this thing.

11:37.25
Oscar Gomez
Right.

11:40.03
Jimmy Purdy
Cause it's just so much easier to sit in the air conditioned front seat and, uh, and just go through my data and and find the problem instead of leaning over a hot running engine with this screwdriver. Right.

11:49.44
Oscar Gomez
Right.

11:49.37
Jimmy Purdy
And I just, I don't understand like that, the mindset of like, oh I want to deal with that newer stuff.

11:49.84
Oscar Gomez
right

11:53.52
Jimmy Purdy
It just doesn't make any sense to me. It's like, dude, you should make it make sense.

11:56.13
Oscar Gomez
right

11:57.14
Jimmy Purdy
Cause your life will be so much easier.

11:59.15
Oscar Gomez
Much easier.

11:59.22
Jimmy Purdy
Yeah.

11:59.87
Oscar Gomez
Exactly, man. that's that's that's ah That's a key thing. and I'm actually teaching an agent performance class right now. And some of the guys were actually saying that. Like, oh, man, these cars have so much more sensors. Like, do you realize that makes your job that much easier?

12:13.82
Oscar Gomez
As long as you can understand what the sensor is telling you. then that's how you're going to understand what the PCM is doing based off of that input to then carry out an output command.

12:24.41
Oscar Gomez
And then that's when you just start seeing the light bulbs going off in their head. Like, damn, that makes sense, right? So it's it's, like I tell them, we're the ones who make our jobs harder by sometimes just overcomplicating the crap out of something that we're trying to do.

12:42.07
Jimmy Purdy
That happens on the front end too.

12:44.82
Oscar Gomez
Oh, yeah.

12:45.25
Jimmy Purdy
as

12:45.79
Oscar Gomez
Yep.

12:46.99
Jimmy Purdy
Sometimes you promise something that you at a certain time you probably shouldn't have and you just made your life really freaking hard.

12:52.32
Oscar Gomez
Yeah, man. was like, yeah, i have it done end of day and then roll around three o'clock. like, dang, we're only halfway through.

12:58.54
Jimmy Purdy
Why did I do why did i say that?

12:58.89
Oscar Gomez
What's going on? but

13:00.07
Jimmy Purdy
And you you did it to your damsel. You shot yourself in the foot there, man.

13:02.03
Oscar Gomez
right

13:03.51
Jimmy Purdy
That's nobody's fault but your damsel.

13:06.08
Oscar Gomez
Oh, yeah. Yep.

13:08.05
Jimmy Purdy
Every aspect of this industry does it.

13:08.17
Oscar Gomez
Done that, man.

13:10.24
Jimmy Purdy
But obviously the technician side of it is like the main one.

13:10.72
Oscar Gomez
Yep.

13:12.63
Jimmy Purdy
Well, I think obviously, you know, the the shop owners, like that's the, that's where all the problems come from.

13:17.83
Oscar Gomez
Yeah.

13:18.25
Jimmy Purdy
Obviously.

13:18.75
Oscar Gomez
Yep.

13:19.03
Jimmy Purdy
I mean, we're, we're responsible for all of it. So there's no way around that.

13:24.53
Oscar Gomez
Whether we did it or not, man, it's our responsibility.

13:26.21
Jimmy Purdy
It's still your, it's, yeah, it's exactly, it's not your fault.

13:27.47
Oscar Gomez
yeah

13:28.65
Jimmy Purdy
i just said I was going to blame you, you know?

13:30.33
Oscar Gomez
Yeah.

13:32.65
Oscar Gomez
Yeah. You'll have to take that blame no matter what, man.

13:35.04
Jimmy Purdy
That's right.

13:35.87
Oscar Gomez
Yep.

13:36.66
Jimmy Purdy
What's something that you've ah you've found that works well with with the opposition? i mean, with doing all the training you've done for the for the years that you've done it, what's something that really gets... someone's mind to open up because it's it's the closed mindedness I feel like that really resists that urge to learn something new and and just like just to your point of like all the sensors like with transmissions like it's like I started with governors and TV cables right and the governor and the TV cable are always fighting whoever wins that battle means it's either up shifting or it's down shifting right

13:53.42
Oscar Gomez
Right.

14:01.63
Oscar Gomez
Right.

14:06.68
Oscar Gomez
Right.

14:06.76
Jimmy Purdy
more governor speeds and upshift and it's like but then you put an output speed sensor in the place of the governor and you use you know tps in place of the tv cable and it's like wow that is like so much easier than dealing with all that hokey ass shit right like and so i've i've used that before with like with transmissions right but that's a little simpler because there's not a lot going on is there anything that you found that makes it easier when your class is to get people to like understand that this stuff makes their life easier

14:18.67
Oscar Gomez
but ah

14:23.13
Oscar Gomez
Right.

14:33.85
Oscar Gomez
Uh, it's more, it's necessarily more one thing that I do. And I, I got the name from, um probably the, one of the best trainers out there, Jim Morton, the 85, 15 rule and how I simplify it for the guys. Cause I always tell them is if I teach you guys something complicated, you're not going to want to do it.

14:55.84
Oscar Gomez
So I'm going to show you guys ah the most simple thing. And like Jim Morton says, and it makes perfect sense, you know, that 85% of the cars or things on the car, the same thing, just 15% is how do we use it?

15:07.50
Oscar Gomez
So what I focus more on is not telling them like, look, we got 200 different kinds of sensors. It's you have 200 sensors, but those 200 sensors in reality are just a maybe four or five different variations. It's either a potentiometer It's either going to be a thermistor.

15:25.30
Oscar Gomez
um and So then getting them to understand that, you know, if you got an intake air temp, transmission temp, field temp, ECT, engine cooling temp, or passenger compartment temp, those are all thermistors.

15:36.94
Oscar Gomez
So we understand how thermistor operates, then we're able to look at that data. And just by that data, we're going to see, you know, what changes we're getting within temp. So i my my focus and my job, i say, as an educator is to get them to see the Basics of it so then this way they can use that and do more of the advanced Analysis and and testing just by seeing it from the most simplest standpoint And then the other part that I've seen to help people actually want to attend training is we as the educators need to

16:16.83
Oscar Gomez
um When we present and teach, we need to be able to keep them engaged and then not be boring and old school and monotone. You know, like I went every time I started training, i always tell guys is, you know, i I've I've sent in some classes that when I wake up, it was the best class I've ever attended because I slept so freaking great.

16:38.30
Oscar Gomez
Or always tell them sometimes like, hey, you know, I've i've sent in some classes where was like, dang, that guy's smart. I didn't learn anything, but that guy's a genius, right? And you just get them laughing at that point, get their guards down. And then that, that you can start getting into that info.

16:53.49
Oscar Gomez
So I feel that our job as educators is not only teaching them, but also getting rid of that stigma of, Oh, I'm going to go sit in a class. This is to be boring. I'm fricking tired. You know, you, you want to make them laugh, keep them engaged and give them little tidbits that they can take back into the shop and actually apply.

17:11.80
Oscar Gomez
Um, Because lot of times what happens is you'll sit in the class, like I've said in some electrical classes, where they spend two hours talking about electrons and protons and neutrons. it's like, how's that going to help me fix a car?

17:24.19
Oscar Gomez
Right.

17:24.15
Jimmy Purdy
yeah

17:24.39
Oscar Gomez
So you, you, my thing is, is whatever I'm going to give you, I know you can apply because of stuff that I use in the shop to diagnose and fix cars on a daily basis.

17:35.27
Jimmy Purdy
That's a tough gig. And I totally, I can, yeah, you did really good job of like breaking that down.

17:36.83
Oscar Gomez
Yeah.

17:41.38
Jimmy Purdy
Cause most, most people, most guys, girls, technicians, they want to know what it is, but you're trying to teach them what it does.

17:50.25
Oscar Gomez
Right.

17:50.80
Jimmy Purdy
Right. And it's like everyone wants to go there for the golden nuggets. Everyone wants to see the case studies so that they can put that in their back. And they're just just tell me how to fix this one. And I'm sure you get it, too.

17:59.57
Oscar Gomez
Right.

17:59.72
Jimmy Purdy
You always have like two or three at the end of the clock. Hey, so I got this vehicle that I can't fix. What do you think it is?

18:05.66
Oscar Gomez
Right.

18:05.73
Jimmy Purdy
And like and what you're trying to do is you're trying to break it down to the point where where you teach them how electrons flow through a wire. Right.

18:13.18
Oscar Gomez
right

18:13.33
Jimmy Purdy
I feel like this it's like ah that's like super close, but I totally understand the analogy because it's like if you understand how that works, then it doesn't matter what the problem is.

18:22.71
Oscar Gomez
Right.

18:22.80
Jimmy Purdy
and just Just like you're saying with the sensors, like that that's huge because it's like if you just understand... what a hall effect sensor and like what the signal you're looking for. Like, you don't like need to know, you don't need to have a ah comparison, right?

18:36.47
Jimmy Purdy
Like you just know what it's supposed to look like.

18:36.89
Oscar Gomez
Yep.

18:39.26
Jimmy Purdy
um And the comparison is obviously something that I need. i mean, I'm not that, I'm not that good, but, but regardless, I mean, you can, but, and and and then obviously you probably, which, which you thought about using getting data before the car is broken.

18:48.17
Oscar Gomez
yeah

18:56.18
Oscar Gomez
that's ah That's a key thing. And that's what I always teach everybody, especially in any training I do. I always talk about know what good is, right? What I tell Texas, we're we're so focused on trying to fix cars.

19:08.91
Oscar Gomez
We only practice on broken ones. So how do we know what a good one should look like? And then that's when people start really thinking like, damn, you're right. I've only tried to fix broken cars.

19:20.61
Oscar Gomez
So how do you know it's really broken if you've never seen a good one? And, and then my next follow-up to that is I usually ask the guys that when you guys do an oil change, how many you guys are going to road test? And you know, about 50% of the room raises their hands like, great. Why don't you go on a road test with the scan tool to collect known good data?

19:36.90
Oscar Gomez
You store that. So this way, when you do get a problem, if that car comes back with a problem or a similar car with a problem, now you can go back to that clean data compared to your bad data. Whether you know what you're looking at or not, you might see a value that's different. If you went on that same road test,

19:52.40
Oscar Gomez
And that's going to kind of lead you into where you need to go for your testing. And then that's when a lot of people are like, damn, That's so basic. It's like, yeah, why not do that? um So that that within itself is knowing what good is, is probably the best thing you guys can, anybody can take away from a training is what is good.

20:11.70
Oscar Gomez
um And like here at the school, one thing and I focus on is we do a lot of labs with known good cars that we have here ah from either cars we're working on or our own lab cars.

20:24.71
Oscar Gomez
So the guys can see what's good. Then ah every so often when we have a broken car that stayed over from a client or anything like that, I'll have them test that one so they could see the difference between the good stuff we've taught them versus what a bad one actually looks like.

20:40.35
Oscar Gomez
And most of the time they're able to spot it simply because they've already been ah ah conditioned to what a good waveform looks like. And then when they see a bad one, just triggers them right away.

20:51.96
Jimmy Purdy
Yeah, that's that's gold right there. That's the stuff that yeah that makes you super efficient. And I think that's that's the stigma with like diagnostics, right?

20:57.70
Oscar Gomez
Yep.

21:00.73
Jimmy Purdy
Or like being a diagnostic technician. like You're not going to see the same problem twice, right? not

21:06.48
Oscar Gomez
Right.

21:06.67
Jimmy Purdy
I mean, you probably will in a nutshell, but I mean, it's pretty rare, right? like you You're going to have the same code, but not the same culprit of the problem, whatever it is.

21:12.95
Oscar Gomez
Right.

21:16.12
Jimmy Purdy
But It just takes a long time to work through that stuff and where you can just hang ball joints. You can just put a wheel bearing, slam a transmission in, right? You know how long, like, you know what you're getting paid and you know, if you beat that, then that you'll get so X amount of dollars.

21:24.88
Oscar Gomez
Yeah.

21:29.87
Jimmy Purdy
And ah the problem with the diagnostic work is it's paid out per hour.

21:30.08
Oscar Gomez
Right.

21:34.68
Jimmy Purdy
And to segue kind of in the shop owner side of things, how do you set your diag techs up for success in that aspect?

21:45.43
Oscar Gomez
Like on the financial side or

21:48.75
Jimmy Purdy
Yeah, just like so when it comes to like obviously charging for diagnostics, it's maybe setting up a retainer fee or you have any insight?

21:54.06
Oscar Gomez
Right.

21:57.76
Jimmy Purdy
I mean, with you obviously have a lot of technical training and and know how that works. Right. lot of shops maybe are in the and the process of like learning or maybe they're a break shop and occasionally they'll get like a code and they're like, we'll just send that away.

22:03.46
Oscar Gomez
Right.

22:10.33
Jimmy Purdy
We don't deal with it.

22:11.74
Oscar Gomez
but Yeah.

22:11.71
Jimmy Purdy
And so they don't have a good process in place or they'll just spend four hours trying to figure it out. But they only charge a customer one hour because like, well, we're not that smart and we don't really have the stuff to do it. So we're not going to charge every hour.

22:21.88
Oscar Gomez
Right.

22:22.73
Jimmy Purdy
And meanwhile, this guy, the tech that did it's like, dude, I spent fucking half the day on that. Like, what the hell?

22:27.20
Oscar Gomez
Right.

22:27.63
Jimmy Purdy
Right. um

22:28.43
Oscar Gomez
Yeah.

22:29.10
Jimmy Purdy
What's what I mean? So what's your process when it comes to to those vehicles?

22:34.20
Oscar Gomez
So usually for like a basic, a standard ah testing fee, ah um every time we get a call in and be like, do you guys do diagnostics? We always get them into stay the word testing.

22:46.43
Oscar Gomez
um We charge for testing, not diagnostics. And I always teach that diagnostics is the end result. So the first thing is, and we're always talking we call it testing. We'll start with 169.

22:58.95
Oscar Gomez
That's going to get us a full code scan, all modules. And then from there, we go into we'll well pinpoint initial concern of a client. If a road test is needed, we'll also do that as well.

23:12.94
Oscar Gomez
We do a thorough interview of the client at drop-off. After that, my techs are going to do a a standard visual inspection, like for air filter, box, stuff like that.

23:24.77
Oscar Gomez
We do a battery test on the vehicle, on all vehicles that come in, because we've been able to fix a lot of cars because of a dead battery. So we always do that. And then after that, my tech will usually spend about 35 to minutes on the vehicle.

23:41.93
Oscar Gomez
If we're unable to locate the full or get to the root cause within that time, then my job as an advisor is to call a client and get ah an additional authorization.

23:54.89
Oscar Gomez
One of the best ways of getting the additional authorization is since we use a shopware, When I have the customer on the phone, I'll ask them if it's okay to text them a link. I'll send them a link over, they'll open it up.

24:07.94
Oscar Gomez
And then them and I review the the test results, notes and pictures together. so that gives them a good understanding of what we've actually tested, where we're at and why we're requesting that extra testing time.

24:22.80
Oscar Gomez
The other way we can do we do testing is if we hear any of the key terms is, I've already did this, my mechanic already did that, it's been to X and Y, Z, and they couldn't figure it out.

24:24.12
Jimmy Purdy
Wow.

24:35.50
Oscar Gomez
That's when we do the retainer. So typically, depending on how they speak of the fault they're having, we'll either start off with initial five hours cash up front or 10 hours cash up front.

24:48.64
Oscar Gomez
This is to show that one, they're serious.

24:48.60
Jimmy Purdy
well

24:52.69
Oscar Gomez
And two, we do cash. So this way they don't try to do a chargeback later after we fix it or anything like that. So and, you know, the cars that we thought people were going to say no, they show up.

24:59.55
Jimmy Purdy
That's smart. That's smart.

25:06.29
Oscar Gomez
You know, we had a 66 Jaguar that we just did not too long ago. Guy had it at two other shops. They couldn't get it started. And I told him we need five hours up front. um And he calls me up the next morning. He says, hey, car's on the tow truck and I'm on my way.

25:20.69
Oscar Gomez
Sold up, paid. We brought the car in and we probably used up about three hours of it. Got the car running. After we did so, then we ended up selling so much maintenance on this guy's car um that it came out to be what a really...

25:36.89
Oscar Gomez
beautiful ticket at the end. And it all started with a proper testing and ah a retainer fee at the beginning. So it's, ah it works out really well. And again, it just roots out those customers that don't value your knowledge, experience, and your equipment that you have.

25:55.94
Jimmy Purdy
That's a great point. And for those i mean for those listening, i mean you are extremely educated and talented. right You know what you're doing and you're still able to get and you're still asking for a day of time.

26:05.90
Oscar Gomez
You have charge.

26:10.84
Jimmy Purdy
right and i think I just bring that up because I think that's like one of the pain points when it comes to a lot of shop owners that are trying. you know they They don't want to scare customers away right and they want to be fair and honest.

26:20.26
Oscar Gomez
Right.

26:21.47
Jimmy Purdy
And they just feel like, oh, if you can't figure it out within two hours, you don't know what you're doing. Right.

26:26.24
Oscar Gomez
Right.

26:26.92
Jimmy Purdy
And it's it's not it's it's not it can be right.

26:27.36
Oscar Gomez
Not always true. Yeah.

26:30.45
Jimmy Purdy
And but it's like they just got to listen listen to that and hear that.

26:30.88
Oscar Gomez
yeah

26:33.61
Jimmy Purdy
Like, dude, you got it. Like, how quickly does two hours go by when you're in an assessment when you have especially like it's like a 2019 2020 crank Right.

26:42.59
Oscar Gomez
Right.

26:43.35
Jimmy Purdy
like

26:43.52
Oscar Gomez
Right.

26:45.10
Jimmy Purdy
Sure. Like put gas in it. If it doesn't start, dude, you're on, like, you're going to be in for a good one.

26:47.59
Oscar Gomez
Right.

26:51.41
Oscar Gomez
Yeah, exactly, man. And then every so often, you know, we will get, ah we'll get some cars that we think is a really severe issue and we get it done super quickly.

27:02.86
Oscar Gomez
One of my, one of my techs, he's a, he's a B level tech right now. We're working on them to get them into more testing. We gave him a GMC Acadia, think it was the 2019 with a bunch of U-codes.

27:15.83
Oscar Gomez
And um I was actually helping him through the diagnostic process. And it took us 35 minutes to pinpoint a bad BCM.

27:26.75
Oscar Gomez
So, you know, usually you know people think, oh, my God, U-codes, network codes is going to be a ah super long story.

27:33.92
Jimmy Purdy
Right.

27:34.47
Oscar Gomez
a strenuous problem. But, you know, with one hour of testing, we were able to figure out what the problem was. Then after that is we, you know, source apart, do our markup, do our markup for programming.

27:46.30
Oscar Gomez
And then you end up with a nice, beautiful ticket. And um always get asked, do you guys... discount or put the diagnostic towards the repair? And I always I always answer with no, because if I do, then I'm devaluing my technicians knowledge, experience, training and all the equipment that my technician uses to actually fix the car.

28:07.12
Jimmy Purdy
Well, that's what fixed the car.

28:07.54
Oscar Gomez
And.

28:08.41
Jimmy Purdy
If anything, they should be asking for a discount on the actual repair, right?

28:12.00
Oscar Gomez
Yeah, exactly, exactly. But they look at it as like, oh, well, let can I get a discount for the testing? is like Absolutely not. but but

28:21.67
Jimmy Purdy
Yeah, I mean, that if if anything, it should be the repair. like that's

28:24.72
Oscar Gomez
Yeah.

28:25.36
Jimmy Purdy
Anybody can hang the part. like

28:27.51
Oscar Gomez
Right. Yeah, man.

28:28.53
Jimmy Purdy
it's like the old It's the old adage of the old the old man that walks out there when no one can get that engine started, right? And he goes and he hits the hammer, right? And and he's like,

28:35.84
Oscar Gomez
Yep.

28:36.31
Jimmy Purdy
The hammer tap was $1.99, but was $1,000 know where to hit it, right? That's...

28:40.95
Oscar Gomez
Where to hit it. Exactly, man. And that that holds true so so well, man.

28:43.62
Jimmy Purdy
but

28:46.36
Oscar Gomez
Yeah.

28:46.93
Jimmy Purdy
And I love the I love the testing and inspection. That's one thing that we we do a lot is what we do every time is advanced assessment. There is no diagnostics, right?

28:54.72
Oscar Gomez
Yep.

28:54.77
Jimmy Purdy
Like everything we write down the same thing. Everything's an advanced assessment. That's all we're doing. We come in for the assessment and it's like, well, we couldn't find it right away. So let's let's do an advanced assessment on whatever system that we need to move forward with.

29:07.20
Oscar Gomez
Exactly.

29:07.72
Jimmy Purdy
And like like you said, with it with the I like that what you said with the communication fault because that's what scares the hell out of everybody, right? But it goes back to training.

29:14.25
Oscar Gomez
Yep. 100%.

29:15.02
Jimmy Purdy
like If you know how the circuit works, it simplifies it so much, right?

29:21.04
Oscar Gomez
hundred percent

29:21.08
Jimmy Purdy
If you're just looking for terminating resistors and you just check to see if your terminating resistors are good, like you don't really need to mess with anything else, right?

29:29.96
Oscar Gomez
right

29:30.18
Jimmy Purdy
you yeah You got a power or ground fault, right? Nine times out of 10, you know, that's it.

29:32.95
Oscar Gomez
yeah Yep.

29:34.91
Jimmy Purdy
That saved my ass. Was it yesterday the day before I have a Duramax here um that had a crank no start and it went to another shop and i'm I'm fairly certain the other shop decided to like start messing with the fuse box.

29:46.60
Jimmy Purdy
Well, it's a 2019. So, you know, it's got the little, ah you know, they flip up and the fuse box disconnects from the main connectors.

29:53.33
Oscar Gomez
Right.

29:53.77
Jimmy Purdy
You know I'm talking about? So they, they obviously had that up and when they cranked it down, they just shoved it down and didn't click in all the way.

29:54.80
Oscar Gomez
Mm-hmm.

29:59.15
Jimmy Purdy
So when it comes in, I got a crank no start with no communication.

30:01.28
Oscar Gomez
No.

30:02.07
Jimmy Purdy
I'm like, Oh, boy, here we go. Like, this will be a good one.

30:06.04
Oscar Gomez
Right.

30:06.84
Jimmy Purdy
But check, check, check, you know, the terminating resistor. Everything's fine. I'm like, oh, that's really strange. Right? And a check the knock sensor's got that one.

30:12.55
Oscar Gomez
Right.

30:14.40
Jimmy Purdy
So I checked all the the the can lines. There was nothing open, nothing short. Everything was where it needed to be. i'm like, okay, so it's power or ground. So i go right to the fuse box, and I see that. I'm like, oh, shit. Click it down. Boom. Communication back.

30:26.47
Jimmy Purdy
Still doesn't start, but...

30:28.99
Oscar Gomez
At least now it's talking. Yeah.

30:30.85
Jimmy Purdy
Right now it's talking, but it's like, I'm like, Hey, did you guys mess around with the fuse box?

30:31.88
Oscar Gomez
Yeah.

30:34.56
Jimmy Purdy
No, don't think so. I'm like, Oh yeah, you did. Came from another shop. Right. So i'm like, no, you guys are dicking around. white Like don't touch it. Like next time just don't touch nothing. Right.

30:42.35
Oscar Gomez
Yeah, we see that a lot.

30:43.10
Jimmy Purdy
But it's like, i yeah. Cause yeah. And that's stuff.

30:45.41
Oscar Gomez
ah

30:45.51
Jimmy Purdy
And that's the stuff that like, well, well I shouldn't have to, you know, be charged for that. Or how do I charge? I'm like, I'm charging a hundred percent for that. Like, cause I went through the process and did exactly what I was supposed to do.

30:52.40
Oscar Gomez
Yeah.

30:55.31
Jimmy Purdy
And it's not my fault.

30:55.62
Oscar Gomez
Yep.

30:56.03
Jimmy Purdy
The truck is broken. Like I didn't, I didn't break it. Like if anything, go back to their shop that was messing with it.

30:59.10
Oscar Gomez
Yeah.

31:01.20
Jimmy Purdy
But still at that point time, they were trying to help you too. So we had to get back to square one. And there's a conversation that they just had earlier this afternoon.

31:06.51
Oscar Gomez
Right.

31:08.41
Jimmy Purdy
Like, oh, well, I didn't have a problem with, with anybody, so you know, checking codes before it's like, well, you did now. And so now you used up the first initial assessment fee and now we have to go into the next step, which is probably find the disco party in the, in the, in the, in the high pressure fuel pump.

31:24.08
Jimmy Purdy
Right. Yeah.

31:24.81
Oscar Gomez
a Yep.

31:26.70
Jimmy Purdy
More than likely, but I don't i don't know. I don't know. like let's not Let's not jump to conclusions just yet. you know

31:32.09
Oscar Gomez
Might be grenaded inside, right?

31:33.73
Jimmy Purdy
yeah It's a disco party.

31:37.87
Oscar Gomez
Oh, man. And you're right on that, Jimmy. it's some Some shops, dude, they'll be like, well, you can we do something, man? How am I going to charge the customer? Figure it out, man. But I'm going to charge you because I'm not doing it for free.

31:52.32
Jimmy Purdy
like, but well, Rent's probably due in a couple weeks, so maybe maybe think about that, huh?

31:57.03
Oscar Gomez
Yeah.

31:57.06
Jimmy Purdy
and figure out how you're going to pay rent.

31:57.73
Oscar Gomez
Yeah. Yeah. You know, usually when I teach classes that I know there's a lot of shop owners in there, I'll, I'll make up a joke. Like when your snap on guy shows up for his payment, tell him you're not going to pay him that week because you didn't charge for any the diagnostics.

32:10.12
Oscar Gomez
And they're like, well, he'll tell me you'll pick up the tool. What does that tell you? Why aren't you charging for testing?

32:16.38
Jimmy Purdy
Right.

32:16.57
Oscar Gomez
So that's, that's why it's always important that we charge for it. And, and I use that too. Like when people call the shop and they say, Oh, you know, well, can you guys, Well, you guys deducted from the repair.

32:27.72
Oscar Gomez
always tell them, like, no. And most shops that do that, they do that because they're not confident in their testing. So they're not charging you. So if they are wrong, you don't get mad at them. And a lot of people are like, oh, wow, that makes sense. Like, yeah.

32:40.84
Oscar Gomez
There's, it's a reason, you know, and some of them, yeah.

32:42.70
Jimmy Purdy
Cause it's true.

32:44.11
Oscar Gomez
And some of them you can convert as clients and others you don't. And the ones you don't, it's fine. There's another shop somewhere that'll, that, you know, hang some parts on it and then they'll come back.

32:54.12
Jimmy Purdy
What's your, no, on the, on that topic, like what's your thought of like learning on the job.

32:54.78
Oscar Gomez
and

32:58.24
Jimmy Purdy
Right. So like, and then that's one thing I've always come across is like, well, I've, I've never seen a 2025, right? No one has.

33:05.70
Oscar Gomez
Right. No.

33:06.83
Jimmy Purdy
Right. Like we, we all got a kind of an idea of like how that stuff works. Right.

33:11.45
Oscar Gomez
Right. Right.

33:11.75
Jimmy Purdy
you know, in theory, but like, I've never seen a problem like that before. I'm going have to work. So if you just take that mindset and work on that, and like maybe you've never seen a 1990 Chevy 1500, right?

33:22.28
Jimmy Purdy
Like who knows?

33:22.95
Oscar Gomez
right

33:23.25
Jimmy Purdy
Right. So what's your thought on like charging to, to be, to teach, teach yourself. if that make sense?

33:29.95
Oscar Gomez
um I feel that it should still be done as long as you're not really, you're not causing more harm than good.

33:37.90
Jimmy Purdy
Hmm.

33:38.45
Oscar Gomez
So, you know, there are some texts that they might,

33:41.72
Jimmy Purdy
That's a good point.

33:42.76
Oscar Gomez
you know They've never seen that type of issue before, and then they start probing stuff here and there, and they take out a module. Well, that right there is not something the client should be responsible for because that was done by the tech.

33:56.04
Oscar Gomez
So the shop at that point would have to cover that. But in most cases, you know if a tech's doing, for example, the this Acadia that we were doing, If my tech was doing it by himself, he probably probably done in about an hour and a half or so, because I was I was side by side with them. We were able to go through the processes a little bit faster.

34:13.47
Oscar Gomez
So if he would have done it within an hour and a half, I would have still build the one hour because I know that he's actually learning. But I'm not docking him for that. I'm taking that hit as a shop owner.

34:24.40
Oscar Gomez
So it just depends on how the shop's actually doing it. um But my biggest thing is if, as long as you don't cause any more damage, then yes, you should be compensated for kind of learning on that, that client's vehicle.

34:37.86
Jimmy Purdy
Yeah. And that's that, like what what you had said, that's like the one thing that's always in the back of my mind. It's obviously in the back of your mind. And that's, I think everyone is like kind of the elephant in the room when it comes to diagnostics is I'm not comfortable.

34:50.70
Jimmy Purdy
Like I understand it to a point, but if I, if it's the first time I've seen it, then I feel like I should maybe wiggle that down a little bit because the next time I'll, I'll, I'll know, I'll know I'll do it a lot faster. And that's,

35:00.91
Oscar Gomez
right

35:01.93
Jimmy Purdy
and I mean don't know what the right answer is for that. right like That's just something that we all kind of learn and and kind of progress as we go.

35:08.11
Oscar Gomez
Yeah.

35:08.28
Jimmy Purdy
um Maybe if you spent five hours chasing your tail a little bit, like um that was on me. right so There's a lot of the common sense right that has to kind of like think outside the box a little bit.

35:15.23
Oscar Gomez
Yeah.

35:18.57
Jimmy Purdy
and like If all of a sudden you start chasing down this rabbit hole, we got to crank no start here.

35:19.51
Oscar Gomez
Mm-hmm.

35:22.38
Jimmy Purdy
and we were I was just talking with my diet tech about like which direction to go. was you know it was we have everything we need and we're either, we're either talking, let's check timing because the fuel pump was just replaced by another shop and, and all that stuff. But we're we're like, okay, do we, do we go into timing or do we look for an exhaust restriction?

35:40.51
Jimmy Purdy
Because we have air, we have fuel and we have spark.

35:41.09
Oscar Gomez
Right.

35:43.45
Jimmy Purdy
So the magic triangles there,

35:46.17
Oscar Gomez
Yeah.

35:46.74
Jimmy Purdy
it's either not breathing or we have a timing issue. And it's like, so what do we spend this last 20 minutes on? Right. But I can see a lot of the time, some shops, I'll just check both because I need to make sure I check both.

35:52.29
Oscar Gomez
Right.

35:56.38
Jimmy Purdy
Well, now you're definitely going to be two hours over time that you're not going to get paid for.

35:57.13
Oscar Gomez
Right.

35:59.54
Oscar Gomez
Yep.

36:00.28
Jimmy Purdy
Right. But sometimes you'll go way off left field and you're checking something like, well, let me check the fuel injectors and you check it with a test site.

36:01.17
Oscar Gomez
Right.

36:07.55
Jimmy Purdy
and then all of a sudden you find, oh, I got no injector pulse because you're, you know, and then come to find out because it's a freaking Nissan, like, well, they go too fast and you're not going to see it with a test light, right?

36:14.49
Oscar Gomez
yeah

36:17.24
Jimmy Purdy
So then you spend 30 minutes like chasing back to the PCM to find out, oh, I'm just an idiot.

36:17.80
Oscar Gomez
right yeah Yeah, exactly.

36:23.65
Jimmy Purdy
so So that those kinds of situations is like where I run across sometimes and it's like, man, should I like should I charge for that? But it doesn't feel right because I know in my heart hearts, I'm like I was I was an idiot and I'm just like moving too fast.

36:37.38
Jimmy Purdy
So it's it's tough, man.

36:37.52
Oscar Gomez
Right.

36:39.26
Jimmy Purdy
It's a tough thing to do.

36:39.85
Oscar Gomez
Yeah.

36:40.18
Jimmy Purdy
But if you're diagrate, do you have a higher diagrate than everything else?

36:45.12
Oscar Gomez
Uh, it, it, yeah, it tends to be, more diags than, anything else at the moment. Uh, we're trying to touch that.

36:51.61
Jimmy Purdy
I mean the i mean the the hour the the hourly rate, do you charge more per hour for the Diag rate versus like your labor rate?

36:58.22
Oscar Gomez
Um, we're, we're working on that right now.

37:00.53
Jimmy Purdy
Okay.

37:00.78
Oscar Gomez
We're, we're, uh, it's level playing field, but I'm slowly raising it up. Uh, we just went up 20 bucks, uh, the first.

37:10.11
Jimmy Purdy
Okay.

37:10.20
Oscar Gomez
So our diet right now is 20 more than our standard of labor time. Uh, progressively, I want to get it to where we're almost, uh, a hundred, we're almost a hundred bucks over for testing than it is for actual repair.

37:24.74
Jimmy Purdy
That makes sense. And that, that for me, making that change helped me kind of quantify those situations where I'm like, okay, I screwed up, but they're paying a premium.

37:25.90
Oscar Gomez
Yeah.

37:35.57
Jimmy Purdy
So I'm going to knock that time off because, because I was, I was just, wasn't thinking straight or I didn't, or I didn't take the time to look up the service information.

37:37.80
Oscar Gomez
Yep.

37:44.76
Jimmy Purdy
i decided to just like, I think I know how this works. Right.

37:49.14
Oscar Gomez
but Right. Service info. Nobody has time for that.

37:53.84
Jimmy Purdy
Should I look that up? Is that like a, that's pretty important.

37:55.23
Oscar Gomez
Yeah.

37:56.18
Jimmy Purdy
ah

37:57.05
Oscar Gomez
Nah, we don't need to see that.

37:59.53
Jimmy Purdy
should Should I know like what the sensor parameters are before I start testing or do I just like look at the numbers and say, that seems right. Well,

38:06.85
Oscar Gomez
Yeah, I think we all kind of just shoot from the hip and just look at the data and be like, well, that's okay.

38:12.15
Jimmy Purdy
I think we're all hoping for like, we're we're all hoping for like an opener short, right? Like the two so extreme, like I hope I see something like that.

38:15.84
Oscar Gomez
Right.

38:18.11
Jimmy Purdy
Then it's like lands in the Like, oh, well, is that right? Or is that not right?

38:21.85
Oscar Gomez
Yep. Yeah, it's it's just like fuel pressure testing, man. It's like, oh, there's no Schrader valve? Yeah, fuel pressure's fine. We don't need to test it.

38:28.65
Jimmy Purdy
Yeah, you just put a little...

38:29.15
Oscar Gomez
Yeah.

38:29.93
Jimmy Purdy
yeah It's got a little squirt.

38:30.24
Oscar Gomez
yeah yeah

38:31.63
Jimmy Purdy
It should be good.

38:32.21
Oscar Gomez
Yeah, it went over the fender. We're fine. You know, those kinds of things. it happens, man. We're in the shop. the Sometimes we're just like, no no, it can't be that.

38:43.76
Oscar Gomez
um But, you know, little little tidbits, you know, wide open throttle acceleration goes full enrichment mode, and that's a good way to verify fuel delivery.

38:54.43
Jimmy Purdy
yeah.

38:54.64
Oscar Gomez
um So, you know, little little ti stuff like that.

38:54.90
Jimmy Purdy
yeah

38:58.18
Jimmy Purdy
And that's all the stuff too, I think in training events, when you get to be around the camaraderie of the the other people. And like, I think that's the real value in a lot of training events that I've been to is just talking to the guys after and like, and like picking up those little things.

39:07.11
Oscar Gomez
Yep.

39:11.63
Jimmy Purdy
Cause it's all like-minded people.

39:12.15
Oscar Gomez
Yep.

39:13.59
Jimmy Purdy
They're all there trying to learn. And the one thing I hate is when no one wants to ask a question because they don't want to feel stupid. Right.

39:20.23
Oscar Gomez
Yeah.

39:20.49
Jimmy Purdy
And it's like I like I'll sit in the front of class and ask that like whatever question. Right. Like let's engage. Right. Like why do why do you pay to go to this class if you just want to sit in the back and just like like what are you waiting for?

39:26.13
Oscar Gomez
Yeah.

39:31.20
Jimmy Purdy
are You waiting for the golden nugget like just to fall in your lap?

39:33.92
Oscar Gomez
Yeah.

39:34.53
Jimmy Purdy
Yeah.

39:35.53
Oscar Gomez
Yeah, man. and And for everybody listening and watching, we love the questions because it helps us make the class longer, more engaging. And it's not just our voice throughout three, four hours of training.

39:47.83
Oscar Gomez
It's you guys give an input. So the more you guys can participate. And sometimes when I sit in, you know, other educators classes, I'll i'll ask questions that kind of help them or I saw they missed something.

40:00.03
Oscar Gomez
And I'll ask a question to kind of bring that topic up. And then that usually starts revolving the whole, the that whole subject that subject matter they're delivering and it helps out really well so if anybody you guys sit in a class you know these please please please ask because that helps us better better deliver the information to you guys

40:19.63
Jimmy Purdy
Yeah, it's it's like they just sit there like they're in high school and they they're just like waiting for the the bell to ring. Right. Like, why are you here right now? Like, and I see it in like shop coaching to like it.

40:26.52
Oscar Gomez
right yeah

40:29.03
Jimmy Purdy
I've seen an advisor coaching. I've seen it in shop coaching. I've seen it like it's like you're just like waiting for the buzzer so you can go home like.

40:34.70
Oscar Gomez
yeah

40:36.34
Jimmy Purdy
We're adults now, man, and we're paying for this. Like, what are you doing? Like, ask some engaging something. do something. You're

40:43.06
Oscar Gomez
Right. That's the key thing, man. You're paying for it you know, that's what I tell some of my students in class.

40:46.59
Jimmy Purdy
paying.

40:47.82
Oscar Gomez
I'm like, you guys realize. So I'll ask them, how many guys got this class for free? And nobody raised their hand. So I'm like, why aren't you guys asking questions? And if you paid for it, why don't you want to get the most out of it?

40:58.53
Oscar Gomez
And that usually breaks the ice for them. And that's when they'll start asking stuff shortly after. Nick.

41:03.74
Jimmy Purdy
Yeah. It's like, my time's not free, man. Like, and you got it right now for an hour. So like, you're

41:09.43
Oscar Gomez
Yeah, you're paying for this, man. Come on. but What do you got?

41:13.53
Jimmy Purdy
like, I'll just sit here. I don't care. I'm getting paid either way.

41:15.30
Oscar Gomez
ah but ah Yeah, exactly, man. Yep.

41:19.20
Jimmy Purdy
Oh, that's cool. And so obviously you've enjoyed it over the time. Do you see what's the future hold for, for you? And when it comes to the teaching side,

41:27.12
Oscar Gomez
For me, man, honestly, i just want to keep helping. ah You know, like my mentor told me, he's he said that I had to pay it forward. So I want to make sure that I can help as many techs as I possibly can.

41:40.08
Oscar Gomez
As our mission is, is's better in the automotive industry, one technician at a time. And being that I'm a firm believer in an investment in education pays the best interest. The more we can invest in ourselves as technicians, the more we're able to increase our value to the marketplace and have more income.

41:57.59
Oscar Gomez
So for me as an educator and as a school, I just want to still have the ability to be out there and and help other techs in any way that I possibly can. um As long as it fits into, you know, ah my realm, which is emissions, drivability and electrical, I can definitely help anybody.

42:16.76
Oscar Gomez
So my... hoping that, you know, as time progresses, I get to teach in all continents and and help out further. So far, I've taught in Mexico a City, in auto mechanics, and I've taught several states here in the United States. So I still got some work to do, but whatever I can do to help anybody, that's what I'm here for.

42:37.74
Jimmy Purdy
That's awesome, man. Well said.

42:40.27
Oscar Gomez
Thanks, man.

42:40.76
Jimmy Purdy
that That is freaking awesome. Well, if anybody's looking to get in get in touch with you, I know speaking of teaching, you got to go get ready to do your class tonight.

42:43.63
Oscar Gomez
Yes, sir.

42:49.62
Oscar Gomez
Yep.

42:49.84
Jimmy Purdy
So you're you're you're practicing what you're preaching. So there's like nothing better than that.

42:53.83
Oscar Gomez
Yes, sir. Not at all, man.

42:54.88
Jimmy Purdy
That's right.

42:55.87
Oscar Gomez
Uh,

42:56.18
Jimmy Purdy
if anybody's looking to get in touch with you, what's your how do they get? How they get hold of you?

42:59.90
Oscar Gomez
So they can ah reach us at smartautotraining.com. That's our website. Or they can contact the school directly, which is 909-539-0114. We're in the Southern California area. ah So if you guys want to reach out, sometimes if you get lucky, I might be answering phones that day. And you know you guys can call and I might pick up.

43:21.65
Oscar Gomez
If not, it's usually going to be a Sandy taking the calls. And i we're more than happy to have work with you guys and help you guys in anything we possibly can.

43:30.40
Jimmy Purdy
Representing Cali. That's right. The best coast.

43:32.04
Oscar Gomez
yeah Yes, sir. Yeah,

43:35.20
Jimmy Purdy
I don't care what anybody thinks.

43:39.76
Jimmy Purdy
What is it?

43:39.89
Oscar Gomez
yeah it's cool.

43:40.03
Jimmy Purdy
What is it? What is it? What is it? 70 degrees right now?

43:43.13
Oscar Gomez
Yeah, man, it's it's nice and fresh out here.

43:43.09
Jimmy Purdy
Yeah. and What are we at?

43:45.65
Oscar Gomez
ah

43:45.84
Jimmy Purdy
We're ah June 5th.

43:47.67
Oscar Gomez
Yeah, yeah we're we're waiting for those hot days, man.

43:48.24
Jimmy Purdy
Yeah. 70 degrees. Huh.

43:51.91
Oscar Gomez
that Once we start getting into the hundreds over here in Southern California, it's going to be yeah nice and crispy.

43:57.24
Jimmy Purdy
Yeah, it's only for like a month, though.

43:59.58
Oscar Gomez
Yeah, it's...

43:59.68
Jimmy Purdy
It's only for a month and only only like the last part of the day.

43:59.98
Oscar Gomez
really

44:01.82
Jimmy Purdy
It's like from like one to four and it's not even that big of a deal.

44:05.31
Oscar Gomez
Yep, hottest time of the day.

44:07.93
Jimmy Purdy
ah We go to Texas and it's like 100 degrees by like 10 and it stays that way till eight o'clock at night. So like I'm good.

44:12.86
Oscar Gomez
Oh, yep.

44:14.65
Jimmy Purdy
I'll just stay here.

44:16.24
Oscar Gomez
I know, I taught in Florida, it was in November, and ah the humidity, man. can't, I like dry heat.

44:27.63
Jimmy Purdy
Yeah, i'll pay I'll pay a little bit more. to You just got to charge a little more then everything's fine, right?

44:31.94
Oscar Gomez
Yeah, that's it, man.

44:32.09
Jimmy Purdy
where they evil evil Be the evil shop owner and just charge a little more so you can get your quality life up

44:38.02
Oscar Gomez
ah Yeah, just make sure you're marking up your part your parts in your fight.

44:41.30
Jimmy Purdy
That's it. You're good. All right, on man. I appreciate you coming on and taking some time. and this was This was a lot of fun.

44:47.97
Oscar Gomez
Thank you, Jimmy. I appreciate it, buddy.

44:49.76
Jimmy Purdy
Yeah, and then hang out for just a minute.